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Privacy Policy

 

What is this Privacy Policy for?

Our privacy policy is the terms and conditions subject to which you must adhere to when using this website (ipspartonline.com). This policy tells you how we will use any personal information collected at this site and by using the site you are accepting our terms and conditions.

If you have any queries or concerns about this privacy policy you may contact us using the following information:

 

IPS

Shropshire House

Hortonwood 1

Telford

Shropshire

TF1 7GN

Telephone: 01952 607660

Email: marketing@iapsgroup.com

Feedback

If you wish to make any comments to IPS about the website or if you have any questions please contact us by email on marketing@iapsgroup.com writing to us at the above address or calling us on the above telephone number.

Contacting us

Users contacting us via this website or via any of the above mediums offered, do so at their own risk and provide us with any personal details at their own risk. Your personal information is kept private and stored securely in line with the General Data Protection Regulation 2018.

The Website

Please note that you use this website at your own risk. IPS have taken the necessary steps to protect the privacy of its user, but they cannot be held responsible for any type of loss or damage you may sustain as a result of accessing our website. This website takes no responsibility for the contents of any other websites to which ipspartsonline.com includes links to and the inclusion of these links does not imply any endorsement to them on the part of IPS. We reserve the right to modify, supplement, move or delete portions of or add to the website at any time with or without notice.

How We Collect Your Information

We collect your information in the following ways:

  • When you register with us online, or ‘create an account’
  • When you join our mailing list
  • When a purchase is made (payment details are NOT stored)
  • When you sign up to ‘newsletter updates’
  • When you sign up for ‘special offers’
  • When you interact with us via Live Chat (details recorded for enquiry purposes only)
  • When you use one of our ‘Get In Touch’ website forms
  • When you click one of our ‘Enquire Now’ buttons
  • When you contact us directly to request more information about a service or product that we offer
  • When you communicate with us either by phone, in writing, by email or in person

Keeping & Managing Your Information

Safeguarding your personal information is of the utmost importance to us. All personal information is hosted securely in the UK. We can ensure there are appropriate technical controls in place to protect this information. We will ensure that all IPS staff with access to your personal data keep it strictly confidential.

The personal data we usually collect is:

  • Your name
  • Your company name (if given)
  • Your contact details (phone number, email address, address)
  •  Details of the enquiry, service or product

 

We will use your personal data with your consent to provide you with information on the product or service that you have requested such as;

  • Email marketing – including newsletters, special offers, new products, company updates or information on trade shows and upcoming event information.
  • Direct mail – occasionally we may send brochures or leaflets that may be of interest to you, in accordance with a purchase or enquiry you may have made.

Payment Details

We would like to remind you that where transactions have been made, we DO NOT hold on to payment details. In the case of a refund being made, you will be contacted by our accounts team for the required information.

Sharing With Third Parties

We will NEVER commercially sell your personal data to anyone else or give it to third parties who may use if for their own purposes.

In exceptional circumstances, we may disclose your personal information if required by law or to defend ourselves or others against illegal or harmful activities.

Your Rights

The General Data Protection Regulations gives you certain rights, which are listed below:

  • You have a right to be informed when your personal data is being collected, what is collected and how it will be used.
  • You have the right to withdraw consent at any time.
  • You have a right to access your personal data and can request a copy of the information we hold on you. We may need to request specific information to help us confirm your identity and ensure you right to access your personal data. This will be provided free of charge unless the request is clearly unfounded, excessive or repetitive.
  • You have a right in certain circumstances to have inaccurate personal data rectified, blocked, or erased.

If you chose to request a copy of the information we hold on you, this will be provided free of charge, unless the request is found to be unfounded, excessive or repetitive. 

Email Marketing

IPS would like to provide you with information via email from time to time. If you have previously signed up with us or have asked us for information, we may send you information via email, unless you have asked us not to do so. We will continue to provide you with information via email until you ask us not to, by unsubscribing from our mailing list.

Email marketing campaigns sent out via IPS may contain tracking facilities within the actual email. This means subscriber activity is tracked and stored in a database for future analysis and evaluation. Tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. The information is used to refine future email campaigns and supply the user with more relevant content.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system.

How To Unsubscribe

In accordance with the recent General Data Protection Regulation (GDPR) changes,

users are free to unsubscribe from our mailing list whenever they choose.

 

This means that all personal information held by IPS will be deleted, and communications will cease.

If you no longer wish to receive email marketing from the IPS, you can opt out at any time either of the following ways;

  • Click the ‘Unsubscribe’ button at the bottom of any IPS mailer
  • Email marketing@iapsgroup.com and ask to be removed from database

 

For more information about stored data and GDPR compliance, please information under ‘Personal Details’ heading below.

Social Media Platforms

Communication and engagement taken through external social media platforms that this website participates in are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to communicate/engage on social media platforms with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website uses social sharing buttons which help share content directly from our web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Users are also advised to take caution and good judgement before clicking any URL’s published on social media platforms by this website. Despite the best efforts to ensure only genuine URL’s are published many social media platforms are prone to spam and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any links on social media sites.

Intellectual Property

Unless IPS states otherwise, you may use, view, download, copy or print textual or graphic content available on this website, as long as it is solely used by you for the purpose of enquiring about our services and that you do not change or delete any copyright, trademark or other proprietary notices on such content.

You also agree not to copy, reproduce, store in any medium (including in any other websites), distribute, transmit, modify, alter, disseminate, create derivative works from all or any part of our website or edit any part of our website other than as permitted above without first obtaining IPS’ prior written consent.

Computer Viruses and Errors

IPS will take reasonable precautions to ensure that the website does not contain or promulgate any errors, viruses, bugs, other malicious code or harmful components and will be uninterrupted; we make no warranty or representation that this will be the case. However, it is recommended that you should virus check anything downloaded from the website and regularly check for the presence of errors, viruses, bugs, other malicious code, and harmful components. IPS excludes to the fullest extent permitted by applicable laws all liability (other than liability for death or personal injury caused by our negligence) in connection with any damage or loss caused by errors, viruses, bugs, other malicious code or harmful components originating or contracted from the website and any interruptions in the running of the website.

Specific Prohibitions

You may not use any device, software or routine to interfere or attempt to interfere with the proper working of this website nor may you attempt to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of any of the website.

You agree to use the website for lawful purposes only and in a matter that does not infringe the rights of, or restrict the use of any of the website, by any third party.

Liability

This website and its contents are provided for general information purposes only and whilst IPS has taken every care in the preparation of the websites and its contents, they cannot guarantee that the contents will be completely up to date and free of mistakes. To the extent permitted by applicable law IPS makes no warranties, representations and/or undertakings (express or implied) in respect of the website and the content (including the accuracy, reliability, suitability, quality, availability or completeness thereof). IPS excludes all liability (other than for death or personal injury caused by its negligence) in relation to the website and its contents, whether such liability arises in contract, tort, negligence, breach of statutory duty or otherwise (including, without limitation, liability in respect of any losses, damages, costs or expenses of any nature whatsoever incurred or suffered by you of an indirect or consequential nature, such as loss of profits incurred or suffered by you of an indirect or consequential nature, such as loss of profits, data, business or goodwill). IPS makes no claims or representations that any or all of the contents may be lawfully viewed or downloaded outside England and Wales and unless otherwise specifically stated, the contents and these websites are directed solely at consumers and/ or businesses that access the website from England and Wales. Access to such materials may not be legal by certain persons or in certain countries. If you choose to access the website from outside England or Wales, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. 

Termination

IPS reserve the right to immediately terminate your use of ipspartsonline.com if we determine in our sole discretion that you have breached these terms and conditions or have otherwise been engaged in conduct which we determine in our sole discretion to be unacceptable.

Personal Details

IPS may require certain details and personal data from you, including, but without limitation, your name and email address. This policy is in relation to these and any other personal data which we subsequently collect from you or about you.

Under the General Data Protection Regulation (GDPR) 2018, all individuals are entitled to be given from IPS a description of all personal data we hold about the individual, the purposes for which this is being process and the recipients to whom this may be disclosed. All such individuals also have the right to have communicated to them in an intelligible form the information constituting the personal data and any information available to IPS as to the source of that personal data.

Use and Disclosure of the Information and Client Information

We will use this information about you in a variety of ways, some of which will assist and enable us to provide our services to clients and prospective clients. This may include for example, IPS contacting you directly based on an enquiry you have made on our website.

We may also retain information and use it for direct marketing services (see Email Marketing).

IPS reserves the right to report any activity which we suspect violates any relevant laws or regulations to the appropriate authority. If IPS is requested by such authority for any personal data we hold, we reserve the right to disclose it.

You shall indemnify and keep IPS and IPS’s directors, officers, employees and agents fully indemnified against all actions, claims, proceedings, costs and damages (including any damages or compensation paid by IPS on the advice of its legal advisors to compromise or settle and claim) and all legal costs or other expenses arising out of any breach of any representations, warranties and/or undertakings or out of any claims by a third party based on any facts which if substantiated would constitute such a breach.

Security

IPS will use industry standard practises to safeguard the confidentiality of personal data collected from users; however, “perfect security” does not exist on the internet.

Cookies

ipspartsonline.com uses cookies, however, these cookies do not contain any personal data. Any time any individual uses ipspartsonline.com, such use will be subject to cookies unless the individual rejects them. For further information on our use of cookies, visit our cookies page.

General

IPS reserves the right to vary the terms and conditions of this agreement from time to time. Such variations become effective immediately upon the posting of the varied agreement on the website. By continuing to use the website after such posting you will be deemed to accept such variations. You should visit this page periodically to review the terms and conditions of this agreement because they are binding on you.

In the event that any term of this agreement is held to be invalid, unlawful, void or for any reason unenforceable, that term shall be deemed severable and the remainder of this agreement shall remain valid and enforceable. No waiver of any term of this agreement shall be deemed a further or continuing waiver of such term or any other term.

Except as expressly provided in additional terms of use for areas of the website, this agreement constitutes the entire agreement between you and IPS with respect to your use of the website. Where such areas are subject to additional terms of use, by using such areas or any part thereof, you agree to be bound by such additional terms applicable to such areas.

For the avoidance of doubt nothing in these terms and conditions shall confer on any third party any benefit or the right to enforce any terms contained herein.