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Coronavirus (COVID19) Update

Updated: 9th June 20
 
It’s been a challenging time for everyone, but after weeks of Lockdown, businesses are starting to reopen their doors and we’re seeing positive steps being taken to regain some control over our economy.

Although it may be a return to business, we’re still a long way off 'business as usual'. The threat of COVID-19 is still very real, and businesses are going above and beyond to ensure the appropriate social distancing and hygiene procedures are in place for the health and wellbeing of its employees, customers and communities.

We want to reassure you that we’re still here to support your business, and we’re taking steps to ensure we can do it safely whilst respecting the Government guidelines for ‘the new normal’ we find ourselves living in. 

Throughout Lockdown we have managed to maintain operations, and continue to ship spare parts daily to customers Worldwide. As regulations have lifted, we’ve started to bring our employees back into the office with the implementation of several safety practices, including a one-way walk flow system, social distance signage, regular cleaning, hand sanitiser and cleaning stations.

Our team remain available on +44 (0)1952 607660 or by emailing parts@iapsgroup.com. Alternatively, you can place your orders directly online at www.ipspartsonline.com.


WE'RE GETTING BACK TO BUSINESS

Over the last week, we have reinstated three parts van to resume service visiting our rental company customers and uphold any stocking agreements we have in place. After several weeks, we will review the current situation before reinstating additional parts vans.
 
  • S. East & London – Kem Mustafa, 07812 983044 – kem.mustafa@iapsgroup.com
  • W. Mids & Mid Wales – Alex Vasilionka, 07967 375910 – alex.vasa@iapsgroup.com
  • E. Anglia & Fenland – John Treggalles, 07800 533162 – john.treggalles@iapsgroup.com
 

We’ve introduced several safety measures to minimise the risk of infection whilst at your business premises, which include:
 
  • Visit by appointment – each visit will be pre-arranged by appointment giving your team time to ensure you have the necessary precautions in place for social distancing
  • PPE – all our employees are equipped with hand sanitiser, gloves, disinfectant surface wipes and masks (should they wish to wear them).
  • No admittance onto the van – at this point in time, only one person is allowed inside our vans, which is our member of staff. We will not allow anyone else inside the van
 
 
Rest assured that each and every one of our employees, whilst on your premises, will respect and adhere to any social distancing measures you have in place for the protection of themselves and your staff. 

Once again, thank you for your patience and understanding during these difficult times. There has been a huge amount of change for everyone in such a short space of time, and we’re all doing our best to adjust.

We will be in touch with any updates or changes to service, as and when they arise. Stay safe and look after yourselves and your loved ones.